community

Wanna work for a cool new startup in LA? … No, not mine. I’m not hiring yet.

I recently did a little consulting work with GOGII to help them define their community manager position. GOGII is a hot new mobile tech startup in LA founded by the folks behind JAMDAT. They’ve got a great team and a really interesting product. The GOGII folks understand the value of community and they have crafted a really great position within their ranks for the right person. Check it:

Director of Community

Innovative technology startup seeks Director of Community to help take the company to the next level.

GOGII is an innovative mobile startup focused on expanding social interaction through text messaging. GOGII combines the ease of text messaging with the interactivity of the web.

Our product is inherently social and we are looking for someone with deep understanding of online communities and social media to join our team and bring creative ideas for community management, growth and retention. The right candidate understands the importance of Twitter, the parlance of blogging, and the way the web changed when “MySpace” became a household world.

As Director of Community, you will act as:

1. A community evangelist within the company by actively seeking feedback from our userbase and managing customer support. You will work closely with all departments of the company as a representative of our diverse community.
2. A brand evangelist outside the company by engaging with users and potential users. You will create and manage creative community-driven marketing campaigns online and off.

List of Duties:

•Manage customer support team
•Create and manage customer support & community moderation procedures
•Help define the voice of GOGII by writing copy and interacting with users
•Manage Community Guidelines for GOGII.com
•Identify, support and encourage leaders within the GOGII community
•Represent GOGII and its community at conferences and events
•Promote GOGII through social media like Twitter, Facebook and blogs
•Create and manage innovative community-driven marketing campaigns (online and off)
•Interact with bloggers and traditional press
•Work with partner organizations and public events to introduce GOGII to new users

Required Skills:

•Communication, writing
•Online customer support
•Online forum/social network moderation
•Social media tools (Twitter, Facebook, MySpace, RSS, blogs, etc.)
•Project management

Bonuses:

•Experience in marketing
•Event production/coordination a plus
•Experience with technology development process in startup environment
•Public speaking
•Technical knowledge pertaining to social web sites and software

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If you’re interested in the job, please contact GOGII directly at jobs@gogii.net. Let me know how it works out for you!

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